FAQ

GENERAL
MEMBER SERVICE
YOUR OUTDOORS
General
1. What is the Official American Outdoorsman Adventure Club (AOAC)?
The Official American Outdoorsman Adventure Club® is the official association of The American Outdoorsman organization. As a member of the Official American Outdoorsman Adventure Club® you will receive many benefits including unique opportunities to get closer to the sport you love, and personalities you trust; and of course meet up with other American Outdoorsman fans. All Members receive an exclusive kit and access to a Members-Only website that provides more details about the program and its unique opportunities, including:
  • Thousands of Local and National Shopping, Dining, Movie and Attraction discounts
  • Members-Only VIP treatment & experiences
  • Members-Only website featuring customized Outdoorsman’s news, Outdoors specific activities, and discussion forums
  • Weekly club E-newsletter
  • Save up to 20% off on Outdoor Gear from select Outfitters
2. What does American Outdoorsman get out of this?
The American Outdoorsman gets to reward its fans for being the most loyal fan base in the outdoor adventure arena. The American Outdoorsman also gets the opportunity to create a direct two way channel to better understand and communicate with its loyal fan base, while its fans get closer than ever to their favorite sport.
3. Who can access the Membership information provided?
Membership information is viewed and used according to our Privacy Policy. Our Privacy Policy is available to you online at www.aoadventureclub.com and is also available by mail and e-mail upon request.
4. How do I cancel my account?
Please call us at Member Service (1-877-531-3111) if you would like to cancel your account. We do not recommend sending cancellation requests through email as this is not a secure method of communication about personal data.
5. Will I receive a refund?
Our Member Service team will inform you about our refund policy and when you are valid to receive a refund. Our refund policy is currently at thirty (30) days, if contacted at Member Service.
Member Service
1. How can I contact Member Service?
For your convenience, our member service team can be reached by phone 1-877-531-3111 (Monday – Friday 9:00am EST – 5:00pm EST). You may also e-mail us at: memberservice@aoadventureclub.com
2. How can I update my personal contact information?
Go to the profile page at www.aoadventureclub.com and you can change or update your personal contact information.
3. What should I do if I am not receiving Member's Club e-mails?
Please confirm your e-mail address on your Member Profile. If your email address is entered correctly, please contact us at 1-877-531-3111 or memberservice@aoadventureclub.com and speak to one of our member service team members.
4. When should I receive the Members Kit?
You will receive your Membership Kit for the current year 4-6 weeks after you join or are renewing. When you receive your Member kit, make sure to check for your Member Card! Membership kits will be shipped within 2-3 weeks of enrollment.
5. What if I do not receive a Membership kit or my Membership kit is damaged?
Please double check your mailing address and call us at 1-877-531-3111 or memberservice@aoadventureclub.com. If your Membership kit is damaged, Members should contact the AOAC Service Center at 1-877-531-3111 and a representative will track the package and follow up with you. Or, you can send an e-mail to: memberservice@aoadventureclub.com Please be sure to include your Membership number in the e-mail.
6. I lost my Membership card, how do I get a new one?
Please call us at 1-877-531-3111 if you have lost your membership card and we can send you a new one.
7. Does the AOAC allow Members to join without an e-mail address?
The AOAC does not allow Members to join with without an e-mail address. The e-mail address is important to receiving all of your member benefits. If you do not have an e-mail address, we recommend signing up for a free e-mail address through the many e-mail carriers such as Yahoo, Google, Microsoft/MSN and many others.
8. Which states and countries are able to join the AOAC?
The AOAC is available for all citizens of the United States as well as Canada, the U.S. Virgin Islands, and the territory of Puerto Rico.
Your Outdoors
1. What is Your Outdoors?
Your Outdoors is a feature on the Official American Outdoorsman Adventure Club that allows you to choose your favorite Outdoors activity and become a member of the inner-circle of that activity by joining that specific group. Each group gives you access to other members – who enjoy the same activity, tips from the experts and much more.
2. How do I access Your Outdoors?
Simply log into the American Outdoorsman Adventure Club and click the “Your Outdoors” tab at www.aoadventureclub.com.